DAILY SENIOR SOLUTIONS
Scope of Services & Liability Disclaimer
Effective Date: October 25, 2026
Business: Daily Senior Solutions, a Missouri-registered DBA operated as a sole proprietorship
Owner: Karen G. Vetter
Service Area: Southwest Missouri and Northeast Oklahoma
1. Purpose and Scope
Daily Senior Solutions provides personalized, nonmedical assistance to seniors, individuals, and families who need practical help managing everyday responsibilities.
Our goal is to provide dependable, hands-on assistance while respecting each client's independence, dignity, privacy, and right to make personal decisions.
Services are limited to tasks mutually agreed upon by Daily Senior Solutions and the client or legally authorized representative.
2. Technology Assistance
Daily Senior Solutions provides one-on-one assistance with everyday technology, including:
Cell phones, tablets, computers, smart televisions, and remote controls.
Device setup, updates, settings, and basic troubleshooting.
Learning to use applications, email, messaging, and online services.
Navigating personal accounts and legitimate account-recovery procedures.
Clients remain responsible for their own account decisions, passwords, and authorization of changes.
For banking, retirement, investment, or other financial accounts, the client or legally authorized representative must be present and actively participate.
Daily Senior Solutions does not retain account passwords, PINs, or financial credentials, bypass security protections, or guarantee recovery of accounts or data.
3. Bills, Paperwork & Appointment Assistance
Services may include organizing bills, reviewing statements with clients, sorting mail, preparing routine paperwork, maintaining records, and assisting with appointment scheduling.
Financial account access, bill payments, and financial transactions require the presence and approval of the client or legally authorized representative.
Daily Senior Solutions does not independently make financial decisions, authorize transactions, manage investments, or provide legal, tax, or investment advice.
Routine paperwork organization may be completed without the client's physical presence when appropriately authorized.
4. Errands & Everyday Assistance
Services may include grocery shopping, prescription pickups, obtaining household necessities, and other approved errands.
Clients must arrange advance payment for purchases made on their behalf.
Daily Senior Solutions is not required to advance personal or business funds for client purchases.
All purchases must be authorized, and receipts will be provided.
Prescription pickups are subject to pharmacy authorization and identification requirements.
Daily Senior Solutions does not provide passenger transportation.
5. Organizing, Downsizing & Move Management
Daily Senior Solutions may assist with household organizing, sorting belongings, packing coordination, downsizing, inventory preparation, and planning or coordinating a move.
Clients retain responsibility for decisions involving the disposal, donation, sale, or transfer of personal belongings.
Daily Senior Solutions will not dispose of, donate, sell, or transfer property without appropriate authorization.
Cash, jewelry, firearms, valuable collectibles, important financial documents, and other high-value or sensitive belongings should be secured before services begin.
Handling or transporting valuables requires a separate written agreement. Daily Senior Solutions may decline to handle firearms, hazardous materials, or other restricted items.
Daily Senior Solutions does not provide licensed moving, structural, electrical, plumbing, or other regulated professional services.
6. Everyday Problem-Solving & Urgent Assistance
Daily Senior Solutions assists clients with unexpected everyday problems, including communication difficulties, urgent errands, and coordinating help for household issues.
Requests for urgent assistance may be made 24 hours a day, subject to availability.
Daily Senior Solutions does not guarantee immediate response, arrival within a specific time, or successful resolution of every problem.
For household emergencies such as water leaks, electrical hazards, or other potentially dangerous conditions, Daily Senior Solutions may assist with contacting an appropriately qualified professional or emergency service.
Daily Senior Solutions does not perform hazardous repairs or replace emergency responders.
In situations involving immediate danger to life, health, or property, clients should contact 911 or the appropriate emergency service provider.
7. Client Authorization & Family Involvement
Services require the consent of the client or someone legally authorized to act on the client's behalf.
Family members may arrange appointments and make payments, but payment alone does not confer legal decision-making authority.
Daily Senior Solutions respects the wishes of clients who are legally capable of making their own decisions.
When conflicting instructions or disputed authority arise, affected services may be suspended until appropriate authorization is established.
Daily Senior Solutions does not mediate family disputes or determine contested legal rights.
8. Home Access & Security
With prior written authorization, Daily Senior Solutions may perform approved services when a client is not present.
Keys, access codes, and other entry information may be retained for recurring services when authorized in writing.
Access information will be safeguarded and used only for authorized purposes.
Clients may revoke authorization, and retained keys will be returned and access information securely deleted when no longer required.
Daily Senior Solutions will exercise reasonable care when entering, working within, and securing a client's residence.
9. Personal Property & Liability
Daily Senior Solutions will exercise reasonable care when performing services and handling client property.
Daily Senior Solutions accepts responsibility for property damage directly caused by its negligence or that of its employees or authorized representatives, subject to applicable law.
Daily Senior Solutions is not responsible for preexisting damage, ordinary wear and tear, or losses caused by circumstances outside its reasonable control, except where applicable law provides otherwise.
Clients are encouraged to identify fragile, damaged, valuable, or unusually delicate items before work begins.
Any damage or loss concerns should be reported promptly so the circumstances can be documented and reviewed.
10. Third-Party Providers
Daily Senior Solutions may help clients locate, contact, schedule, or coordinate services with independent professionals and businesses.
Unless expressly agreed otherwise, third-party providers operate independently and are responsible for their own services, qualifications, pricing, and performance.
Daily Senior Solutions does not guarantee the work or results of independent providers.
Nothing in this provision excludes responsibility for Daily Senior Solutions' own negligence, misrepresentations, or other legally actionable conduct.
11. Safety & Professional Boundaries
Daily Senior Solutions may decline, suspend, or discontinue services when conditions create a reasonable risk to safety or exceed the agreed scope of work.
This includes threatening or abusive conduct, aggressive animals, hazardous environments, and requests requiring qualifications or equipment beyond our capabilities.
When reasonably possible, clients will be notified of concerns and given an opportunity to address them.
Daily Senior Solutions reserves the right to end an appointment immediately when there is a credible threat to personal safety.
12. Limitations of Services
Daily Senior Solutions provides practical, administrative, organizational, and technology assistance.
We do not provide medical care, legal representation, tax preparation or advice, investment management, emergency medical transportation, or licensed professional repairs.
We do not guarantee particular financial, technical, household, or third-party outcomes.
Nothing in this Disclaimer eliminates responsibility for negligence, misconduct, or other liability that cannot legally be excluded.
13. Relationship to Terms & Conditions
This Scope of Services & Liability Disclaimer should be read together with the Daily Senior Solutions Terms & Conditions and Privacy Policy.
Service pricing, minimum charges, payment requirements, cancellations, travel charges, and other contractual arrangements are described in the Terms & Conditions.
Any separately signed client authorization or service agreement will also apply to the services covered by that agreement.
14. Governing Laws
This Disclaimer is governed by the laws of the State of Missouri, except where applicable law requires otherwise.
Nothing in this Disclaimer limits nonwaivable rights or protections under applicable law.
15. Contact Information
Daily Senior Solutions
Karen G. Vetter, Owner
Joplin, Missouri
Phone: (918) 607-7687
Email: info@dailyseniorsolutions.com
Website: dailyseniorsolutions.com
Effective Date: October 25, 2026